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Latest Unified Communications Posts

Cloud Cuts Carbon

Friday, November 18th, 2011

Could cloud computing reduce your carbon footprint?

We’ve said it before and we will again. Cloud computing is a saviour of sorts—and for more than just your bottom line and overtaxed systems. No, cloud computing has a larger calling than that. One might even say that cloud computing is poised to deliver the world to a finer place, one in which waste and excess are recalled as sins of a more reckless age. With this communal data-storage marvel, the carbon emissions that would otherwise be sent heavenward from a churning-away corporate entity can be slashed meaningfully, and the world thus scores a significant reduction to its reliance on carbon.  (more…)

10 Things You Need to Know About PSOs, PSAs and CRMs

Wednesday, September 28th, 2011
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10 Things you need to know about PSOs

1. The global PSA software market will hit a staggering $7.63 billion by the year 2017, according to new research from Global Industry Analysts, Inc. The news is surprising, considering the hit this market took during the recent global economic dip, as those companies purchasing such products opted to hold back their purse in infrastructure-enhancing purchases.

2. The tide is turning on this front in a significant way. Indeed, PSA software suites are increasingly emerging as bona-fide recession-proofers for corporate IT department principals inside professional services organizations anxious not to suffer the same shortfalls again. (more…)

Cloud Standards 101

Monday, September 12th, 2011

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Are a new set of cloud standards starting to form?

All revolutions start somewhere and their evolution can follow a pretty typical course. Attention must be paid to all the loose ends exploded by the emerging phenomenon, as quite often, how people exploit this new potential at its earliest stages will dominate the shape the new paradigm assumes.

So it is with the developing shape of cloud computing. Definition is starting to emerge in the skies with the establishment of a set of standards seeking to best facilitate its adoption. Will they eliminate the confusion that currently shrouds the stuff? It’s a subject that’s scored a whack of attention from folks anxious to corral usability within manageable parameters. We take a look at some of the organizations trying to set the tone for this game changer. (more…)

Come Together: The Enduring Value of UC

Monday, September 5th, 2011
Image of clouds reflected in building

Cloud computing - know your business

No sooner have you draped yourself with the very latest in technological bling then the calendar pages catch the breeze and you’re out of step once more. Bellyache all you want, but this constant condition of obsolescence is par for the course in today’s ever-evolving technical landscape.

It would be a tyranny to imagine keeping every last corner of your corporate house in technological currency. Still, it behooves all corporate citizens to take regular stock of the place, and to work to update at least the most outdated of their systems, regarding them particularly in light of how they support the shifting tasks and styles of the people who use them. (more…)

Telephony in the Cloud

Tuesday, March 29th, 2011

The appeal of unified communications (UC) has long been acknowledged. A growing business with far-flung staffers beavering in isolation has much to gain from this concept, which brings together disparate enterprise business communication applications and integrates them into a single interface. (more…)

Top 5 Reasons a New IP-PBX Phone System is a Sound Investment

Tuesday, April 20th, 2010

ip-pbx-torontoYou can hear all about how some fancy new bit of technology is going to change your life, but you won’t really feel it until someone’s produced a schematic that outlines the ROI.

Go for it. Sharpening your pencil and calculating exactly what an investment in an Internet Protocol (Internet Protocol) PBX (private branch exchange) telephony system—a highly sophisticated business telephone system designed to deliver voice and/or video over a data network—amounts to, is an eminently worthwhile exercise.

To start, the savings you’ll enjoy on (more…)

The Miracle of the Telephone

Thursday, January 21st, 2010

It is instructive to watch, in the wake of the disaster in Haiti, the humble telephone emerge as the planet’s ultimate tool.

In the very first minute after the earthquake, 106 people filed status updates with the word “earth” in them. In the first three minutes, that number jumped to over 700. Since then, updates with the word “Haiti” have been coming at the rate of 1,500 a minute, according to the Mobile Giving Foundation.

But not only are texting, Tweeting survivors alerting the world to their plight, many of us on the receiving end are responding with our keypads, too. (more…)


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