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Latest Microsoft Dynamics CRM Posts
Wednesday, September 28th, 2011
 10 Things you need to know about PSOs 1. The global PSA software market will hit a staggering $7.63 billion by the year 2017, according to new research from Global Industry Analysts, Inc. The news is surprising, considering the hit this market took during the recent global economic dip, as those companies purchasing such products opted to hold back their purse in infrastructure-enhancing purchases.
2. The tide is turning on this front in a significant way. Indeed, PSA software suites are increasingly emerging as bona-fide recession-proofers for corporate IT department principals inside professional services organizations anxious not to suffer the same shortfalls again. (more…)
Tags: Business Relationships, Cloud Computing, Customer Relationship Management (CRM), Enterprise Software, Microsoft Cloud Computing, Microsoft Unified Communications, Professional Services
Posted in Communications, Hosted Exchange, Microsoft Dynamics CRM, News, Professional Services, Unified Communications | No Comments »
Friday, May 20th, 2011
A recent article in industry trade journal CRM Buyer got us thinking. In it, the author tackles the surprisingly complicated subject of CRM systems. He wisely argues in favour of a comprehensive approach that acknowledges the importance of treating this business essential with kid gloves.
We couldn’t agree more.
The decision-making process that provides the steep and rocky path to CRM certainty is rife with potential for error. (more…)
Tags: 360 IT Health Check, 360 Needs Analysis, Customer Relationship Management (CRM)
Posted in Business, Enterprise Software, Microsoft Dynamics CRM, News | No Comments »
Thursday, April 21st, 2011
After much terrestrial dithering, Microsoft has at last elected to put its head in the clouds.
Such was the announcement delivered last week at Convergence 2011, a big-ass annual event in Atlanta where the Microsoft Dynamics customer and partner business communities share the rarified air of a common convention centre. (more…)
Tags: Cloud Computing, Enterprise Software, Microsoft Azure, Microsoft Cloud Computing, Microsoft Dynamics CRM, Microsoft Dynamics GP, Software as a Service (SaaS)
Posted in Microsoft Dynamics CRM, Microsoft Dynamics GP, Microsoft Dynamics NAV, News | No Comments »
Wednesday, December 29th, 2010
 With 2010 drawing to a merciful close, it’s instructive to reflect on the various IT preoccupations of the year past, with a practical view to the year on deck. Prominent among them? A burst of interest in the social CRM (SCRM) space, and the increasing role Microsoft Dynamics CRM promises to play in it.
With major vendors added new functionality to existing products, enterprise software competition galvanizing and vendors introducing new applications that facilitate progress in this arena, it’s clear this is the spot to watch as the calendar pages flip into another decade.
Tags: Customer Relationship Management (CRM), Microsoft Dynamics CRM, Social CRM (SCRM), Social Networking
Posted in Microsoft Dynamics CRM, News | No Comments »
Wednesday, December 22nd, 2010
 “Windows,” says the confident lady, peering into the television screen after adding the finishing touches to a flawless family photo, “gives me the family nature never could”.
The Wheel In The Sky Keep On Turning
It’s an extraordinary statement, but so too is the idea Microsoft is pitching. Cloud computing is nothing short of a revolution in the sky, and the company has taken it to the masses with a heavyweight of an advertising campaign designed to pique the interest of consumers and small business operators alike with its dead-simple promise of life-altering renewal.
(more…)
Tags: Cloud Computing, Microsoft Cloud Computing, network virtualization, storage virtualization, Value Added Reseller (VAR)
Posted in Microsoft Dynamics CRM, Microsoft Dynamics NAV, News | No Comments »
Thursday, August 5th, 2010
 This week is the Customer Relationship Management (CRM) industry conference, CRM Evolution 2010. This annual gathering of all those with a passion for the management of customer relations comes not a moment too soon. A regular coming-together of greybeards and newcomers alike is called for in order to properly sort wheat from chaff, in this vibrant, ever-evolving industry. (more…)
Tags: CRM, CRM 2010, CRM Evolution, Customer Relationship Management, DaaS, Data-as-a-Service
Posted in Enterprise Software, Microsoft Dynamics CRM | No Comments »
Friday, October 2nd, 2009
360 Visibility offers easy, customizable Microsoft Financing Plans so you’re better able to make the right decisions when it comes to your business improvement. These plans provide an affordable, flexible and strategic way to invest in your business, right at the point of sale, which can increase your IT spend while improving your chances for increased cash flow.
You can realize the benefits from your IT solution immediately with our customized payment plans.
Finance your IT solution
Microsoft Business Solutions serve businesses of all sizes and provide financing for a range of IT needs, including software, services, third-party products and hardware. There is typically no down payment required and terms range from two to five years, making it easy to realize the benefits of the latest Microsoft technologies immediately, with no large upfront costs or hidden fees.
Optimize your long-term IT roadmap
And if you need to build on your solution at any time during the contract, you can add new products, services or upgrades with supplemental financing starting at $3,000.00. Payment plans are based on competitive, fixed interest rates, so you can choose one that is aligned to your budget.
360 Visibility is dedicated to enabling all enterprise participants to make swift, well-informed, coordinated, and above all profitable business decisions. In short, they help companies see clearly, and act faster. We provide our clients with the enterprise software, communications systems, and technology infrastructure they need to effectively pilot their businesses, capitalize on opportunities and avoid pitfalls, so they can compete and win in today’s challenging and dynamic business environment. 360’s team of highly qualified and motivated IT and consulting professionals, have over 100 years’ experience among them, in all aspects of systems analysis, design, implementation, training, and support.
By offering Microsoft Financing, 360 is able increase our offerings and provide more options for our clients. To learn more about Microsoft Financing, contact us today.
360 Visibility. See Clearly. Act Faster.
Posted in Microsoft Dynamics CRM, Microsoft Dynamics GP, Microsoft Dynamics NAV, News | No Comments »
Tuesday, September 15th, 2009
 No matter the prevailing economic environment—swell or depleted—the time is always right to explore ideas for making your business more efficient. Setting about to optimize your operational efficiency improves productivity, reduces costs, betters customer satisfaction, increases profitability and generally makes you look like you know what you’re doing.
1) Employ technology at every turn.
Everything from purchasing to bookkeeping to environmental stewardship at a company can find betterment through automation—and it ain’t bad for the environment, either. If it’s possible to perform a task smarter and faster by computerizing it, go for it. (more…)
Posted in Business, Hosted Exchange, Hosted Sharepoint, Microsoft Dynamics CRM, Microsoft Dynamics NAV | No Comments »
Wednesday, July 29th, 2009
Often, the best lessons are learned in your own backyard.
When my partners and I stepped out onto the back deck seven years ago to launch 360 Visibility, convinced the market was aching for a full-service IT consulting firm without the typically attendant full-service price, we had scant grasp of just how much our own firm’s operations would teach us of the pains of our clients.
Take cashflow, for one. Always a challenge, cashflow is more of a bugbear than ever in these belt-cinched times. Keeping a firm handle on your day’s sales outstanding (DSO) as they relate to your day’s payables outstanding (DPO) is crucial. How quickly you’re collecting cheques versus how quickly you’re writing them, after all, is a delicate balance, and one we — like our customers — had to come to terms with early in our feet-finding days. (more…)
Posted in Microsoft Dynamics CRM, Professional Services | No Comments »
Thursday, November 23rd, 2006
The benefits of Customer Relationship Management (CRM) are well established. Effectively managing and coordinating all customer touch points, has become the key to securing ongoing, profitable business relationships. And both customers and prospects alike have come to expect the instant response to their questions, issues, or requests that these systems enable.
But while CRM systems today contain all the information needed to service existing customers and capture new ones, the issue of how to link a mobile sales force with head office, in real time, has remained. And this is increasingly important, because by the time a salesperson logs on, it may be too late.
In today’s demanding business world, the customer or prospect may already be heading elsewhere… (more…)
Posted in Hosted Exchange, Microsoft Dynamics CRM | No Comments »
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