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Top 5 Reasons a New IP-PBX Phone System is a Sound Investment

Tuesday, April 20th, 2010

ip-pbx-torontoYou can hear all about how some fancy new bit of technology is going to change your life, but you won’t really feel it until someone’s produced a schematic that outlines the ROI.

Go for it. Sharpening your pencil and calculating exactly what an investment in an Internet Protocol (Internet Protocol) PBX (private branch exchange) telephony system—a highly sophisticated business telephone system designed to deliver voice and/or video over a data network—amounts to, is an eminently worthwhile exercise.

To start, the savings you’ll enjoy on (more…)

AltiGen’s MaxMobile for iPhone helps Sales Productivity during Pennsylvania State of Emergency

Friday, April 16th, 2010

SAN JOSE, CA – April 16, 2010 — AltiGen(r) Communications, Inc. (OTCQX: ATGN), the leading provider of integrated Microsoft-based Unified Communications solutions, realizes immediate success with its new MaxMobile software for the iPhone now available with the latest VoIP Unified Communications platform – Max Communications Server 6.5 Update 1. Therm-Omega-Tech, Inc. has experienced firsthand the power of bringing business-class PBX functionality to smart phone devices. (more…)

Heal Thyself, and Thy Technology Infrastructure

Monday, February 8th, 2010

You know the feeling.

The tickle in the throat. The scratch in the chest. The leak in the nose. Far from down and out, you’re functioning just fine, thankyouverymuch. Still, there’s trouble around your edges and every reason to believe you could be performing at levels much closer to the top of your game.

But wait. Before congratulating yourself on the wisdom that delivered tickly, scratchy, leaky you to the doctor’s office in pursuit of a clean bill, consider that other parts of your life could benefit from similarly preventative attention.

An information technology health check is common sense, (more…)

Why Hosted SharePoint?

Wednesday, February 3rd, 2010

If you’re familiar with the concept of hosting a website, then you get hosted SharePoint. But that doesn’t mean you’re down with all the details.

SharePoint is a browser-based collaboration and document-management platform from Microsoft. Effectively a content-management system, SharePoint allows groups to set up a centralized, password-protected space for document sharing. Here, documents can be stored, downloaded and edited, and then uploaded for continued sharing. SharePoint can also host specialized applications, such as wikis and blogs, from within a browser.

The logic behind the concept is that an organization’s effectiveness can by streamlined by having someone else oversee the maintenance of a server, (more…)

The Miracle of the Telephone

Thursday, January 21st, 2010

It is instructive to watch, in the wake of the disaster in Haiti, the humble telephone emerge as the planet’s ultimate tool.

In the very first minute after the earthquake, 106 people filed status updates with the word “earth” in them. In the first three minutes, that number jumped to over 700. Since then, updates with the word “Haiti” have been coming at the rate of 1,500 a minute, according to the Mobile Giving Foundation.

But not only are texting, Tweeting survivors alerting the world to their plight, many of us on the receiving end are responding with our keypads, too. (more…)

A Tale of Two Years (part one)

Tuesday, January 12th, 2010

I’m not looking to ride the ink trails of Charles Dickens here, but it’s awfully hard to resist when he laid down so apt an all-purpose summary of a year. Because it is always the best of times—and the worst. A little of this, a little of that. Some highs, some lows. One day you’re an American journalist getting an escort from North Korea by Bill Clinton, the next you’re Taylor Swift and your stage is being stormed by Kanye.

Certainly if you were Miss California or Roman Polanski in 2009, you’ve had better revolutions through the lunar cycle. But if you were Susan Boyle or the guy who won that dream job on that Pacific Island, well, you had yourself a bit of a party over the last 12 months, didn’t you?

As for us here at 360 and our journey through the latest calendar pages, we feel confident laying claim to Dickens’ more positive category of assessment. Prominent among those best-of times was our growth. In spite of the so-called “recession,” we managed to pass another year in expansion mode. (more…)

Vertical Integration Done Smart

Thursday, December 10th, 2009

vertical-integration_largeI read an article in The Wall Street Journal recently that gave me pause.

It was a piece on how the fragmented nature that’s defined the technology industry for the last several years may have run its course, and how a new trend to vertically integrate operations is afoot in corporate America.

Case in point: the surfeit of massive deals in the offing, including LiveNation’s targeted acquisition of Ticketmaster, PepsiCo’s pending US$7.8-billion acquisition of two of its key bottlers and Oracle Corp.’s massive planned purchase of Sun Microsystems.

Comprehensive control, it appears, is the new name of the game. (more…)

AltiGen offers the first Contact Center Application Server and PSTN Gateway for Microsoft’s Open Interoperability Program for Office Communications Server 2007 R2

Wednesday, December 9th, 2009

San Jose, CA – December 9, 2009 – AltiGenR Communications, Inc. (NASDAQ: ATGN), the leading provider of integrated Microsoft-based Unified Communications solutions, today announced that it has successfully completed Microsoft’s Open Interoperability Program (OIP) for Office Communications Server 2007 R2.

The testing focus of the program is designed to ensure that vendors providing interoperability with Microsoft Unified Communications solutions do so in a consistent and supportable manner, including SIP and signaling support used with the Mediation Server role of Office Communications Server 2007 and the Unified Messaging role of Exchange Server 2007. Only products that meet rigorous and extensive testing requirements and conform to the specifications and test plans receive qualification. (more…)

Altigen VOIP Facilitates Legal Services Firm Expansion to 16 Locations

Wednesday, December 9th, 2009

San Jose, CA – December 7, 2009 – AltiGen Communications, Inc. (NASDAQ: ATGN), the leading provider of integrated Microsoft-based Unified Communications solutions, announced today that Firefly Legal Inc. has now deployed AltiGen’s software-based Voice-over-IP solution in 16 cities across the U.S. (more…)

Hosted Exchange: Home Truths

Monday, November 30th, 2009

hosted-exchangeI’ve read reports saying that most small businesses operate with substandard e-mail systems that are absent lots of technology’s snazziest features and that don’t accommodate for their employees’ need for shared content. Considering the level of sophistication the latest systems possess, and the glut of providers willing to host them on behalf of others, this surprises me.

Admittedly, Managed Services is tricky business. (more…)


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