Wednesday, September 28th, 2011

10 Things you need to know about PSOs
1. The global PSA software market will hit a staggering $7.63 billion by the year 2017, according to new research from Global Industry Analysts, Inc. The news is surprising, considering the hit this market took during the recent global economic dip, as those companies purchasing such products opted to hold back their purse in infrastructure-enhancing purchases.
2. The tide is turning on this front in a significant way. Indeed, PSA software suites are increasingly emerging as bona-fide recession-proofers for corporate IT department principals inside professional services organizations anxious not to suffer the same shortfalls again. (more…)
Tags: Business Relationships, Cloud Computing, Customer Relationship Management (CRM), Enterprise Software, Microsoft Cloud Computing, Microsoft Unified Communications, Professional Services
Posted in Communications, Hosted Exchange, Microsoft Dynamics CRM, News, Professional Services, Unified Communications | No Comments »
Monday, September 5th, 2011

Cloud computing - know your business
No sooner have you draped yourself with the very latest in technological bling then the calendar pages catch the breeze and you’re out of step once more. Bellyache all you want, but this constant condition of obsolescence is par for the course in today’s ever-evolving technical landscape.
It would be a tyranny to imagine keeping every last corner of your corporate house in technological currency. Still, it behooves all corporate citizens to take regular stock of the place, and to work to update at least the most outdated of their systems, regarding them particularly in light of how they support the shifting tasks and styles of the people who use them. (more…)
Tags: Business Relationships, Cloud Computing, Enterprise Software, Microsoft Cloud Computing, Office Communications Server, Professional Services, Software as a Service (SaaS)
Posted in Business, Communications, Infrastructure Technology, News, Technology, Unified Communications | No Comments »
Wednesday, August 31st, 2011

Will the Dropbox privacy storm abate?
The storm began not in a teacup, but in a Dropbox, and it was a doozy.
The Web-based file-hosting service that allows users to share files and photos across the Internet courtesy of cloud computing is still sweeping up from a summer squall that was set off with nothing more spectacular than some poorly chosen words.
Dropbox set the leaves in motion in June when it sought to tweak its terms of service to better explain its position on a range of platforms, including the thorny business of its ownership of the data it hosts. But its reworked explanation just served to muddy the scene, arguably further damaging cloud computing technology’s more widespread adoption. (more…)
Tags: business analyst, Business Relationships, Cloud Computing, Dropbox, Enterprise Software, network virtualization, Privacy, Terms of Service
Posted in Business, Communications, Hosted Exchange, Infrastructure Technology, News, Technology | No Comments »
Tuesday, March 15th, 2011
When the dust clears, it becomes apparent that there are two categories of service providers in the world: those who make the messes, and those who clean the messes up.
It’s a frustrating situation for those of us in the latter camp, though we really shouldn’t complain. After all, the preponderance of shoddy ERP implementations being performed out there provides us with a solid, serious income stream via our efforts to put these waylaid victims back on track. (more…)
Tags: 360 Implementation Centre, Business Relationships, Enterprise Software, projects on budget, projects on time
Posted in Business, Enterprise Software, News | No Comments »
Wednesday, December 15th, 2010
Technology is one thing. The people pushing its buttons are another. For organizations looking to get the most out of both, it’s important to consider the mix.
Enlisting professional help in deploying the most appropriate IT solutions is an excellent plan.
This end of modern life, after all, moves at breakneck speeds, and the notion that a firm engaged in running a business could spare the resources to stay properly abreast of it is folly. (more…)
Tags: Boost Productivity, Business Relationships, Canadian Business, utilization rates
Posted in Business, News, Technology | No Comments »
Tuesday, April 20th, 2010
“Nothing in this world is free,” my father used to say.
There are lots of people out there who could stand to take that message on board—at both ends of its delivery.
Most at fault? The so-called businesses who regularly clutter the airwaves with outrageous extensions of impossible generosity. “Free!” their ads scream. “Free value assessments!” “Free project scoping!” (more…)
Tags: Business Relationships, Deliver Value, Network Assessment, Proposals
Posted in Business | No Comments »