"We've achieved tremendous growth over the years. 360 has made sure our IT infrastructure always supported this growth. If you can't service clients, you're not going to succeed."
Sam Schembri, CFO
Redcliff Realty Group
The Client
The Redcliff Realty Group is a Canadian real estate company providing asset management, property management and development services to private investors and pension funds. With strong leadership and experienced personnel, Redcliff is focused on creating value and maximizing revenues for its clients.
The Situation
Redcliff was and is committed to aggressively expanding their business. It is of vital importance to them that all aspects of their IT infrastructure, from communication networks, to integrated business applications, to personnel, efficiently and cost-effectively support the dramatic growth they have achieved, and continue to target. 360 has been an integral contributor to making sure this happens on a long term basis.
The Solution
Beginning with an IT roadmap, which defined the overall IT strategy needed to support the Redcliff business plan, and detailed the specific infrastructure required, 360 then proceeded to install the required technological "plumbing". Customer Relationship Management was implemented to effectively manage all client touch points. Virtual Private Networks and Blackberry servers were installed to enable efficient communications and drive down their costs.
Annual technology audits keep the IT roadmap current, and an ongoing service contract with 360 ensures that all IT infrastructure is fully and cost-effectively supporting Redcliff's overall operations and continued growth.
The Business Benefits
- An IT strategy that is fully aligned with the overall corporate business plan
- Cost-efficient IT infrastructure that is always current and which supports critical business objectives
- Access to trusted, external experts who understand your business and ensure a continuously stable IT department