"The 360 team was instrumental in helping us assess, analyze, and select a software application that allowed us to greatly improve our resource utilization and overall project management."
George Brown, CEO, Salesworks Systems Inc
The Client
Salesworks is a Vancouver-based professional services firm active in all aspects of sales, marketing, and product development consulting, for clients throughout North America, Europe, and Asia.
The Situation
As a business in which a consultant's time is the main product sold, optimum resource utilization and effective project management are the key drivers of profitability.
The Solution
An integrated "professional practice management" software application.
The Business Benefits
- Improved cash flow, as the billing interval increased to weekly, from monthly.
- Increased profitability, as increased visibility into consultants' project workload and scheduling resulted in fewer "billable hours" being lost.
- Increased consultant productivity, as projects became more tightly managed.
- Increased levels of on-time, on-budget project completion.
Overview
