"360 Visibility really knew what they were talking about. They were thorough, forward looking in their recommendations, and delivered a system that performed flawlessly, and cut our costs by half."

The Client
A Toronto-based private equity firm, this client has 11 employees and is growing at nearly 50% per annum. Their client list includes institutions such as pension, insurance, and endowment funds, and their business operations routinely take them across the country, making reliable mobile communications an everyday necessity.

The Situation
When they began to experience daily problems with their Blackberry devices, leaving senior personnel stranded in an information and communications vacuum, this company simply had to take action. Repeated attempts by their current supplier to find and remedy the situation proved ineffective, and the disruptions continued. With no in-house IT resources, they went looking for a reliable outsource partner, who could not only maintain their mobile communications devices, but their basic Microsoft desktop applications and corporate network as well.

The Solution
360 Visibility provided the client with their Hosted Exchange service, and the client has not experienced any downtime since. In addition to ensuring reliable, seamless communications, this service has also dramatically improved the company’s backup, archiving, and disaster recovery capabilities. And the costs associated with this infrastructure has been cut by 50%.

• A 50% reduction in monthly hosting costs.
• Greatly improved business resumption and backup capability.
• On-site maintenance of servers and other key technology, resulting in far superior service levels and peace of mind.