"Before implementing 360 Link Pack for ResortSuite, there was no interface between Dynamics and ResortSuite. Printing out our daily revenue numbers was tedious and error-prone. We wanted a robust solution that would deliver results. 360 Link Pack has done this, saving money year over year in productivity - and frustration."
Peter Tan, CFO,
Hockley Valley Resort
The Client
Hockley Valley Resort, a quaint 28-room hotel situated inside 300 acres of rolling hills in Hockley Valley. Established in 1985 by Nancy and Mario Adamo, as a comfortable, charming get-away not far from home. Hockley Valley Resorts offers their guests refined dining venues, relaxing spa amenities & treatments, squash courts, fitness facilities, an 18-hole Scottish Links golf course and endless winter activities, including skiing, snowboarding and snowshoe hiking.
The Situation
Hockley Valley Resort used to spend 30 minutes or more each day on manual processes in order to see the results of the previous day’s business. Each morning the accounting team would print a daily sales report from ResortSuite; then proceed to manually consolidate them into a summary by payment type and by department. The summary was then manually entered into Microsoft Dynamics and posted. Since the accounting team is not in the office over the weekend, this meant that business owner, Nancy Adamo, and CFO, Peter Tan, were not able to view results of the busiest days until accounting had completed their manual compilation and entry of data Monday morning.
The Solution
After assessing the problem and understanding the requirements, 360 Visibility replaced the cumbersome manual routine with the 360 Link Pack for ResortSuite. This robust integration provides ResortSuite and Dynamics customers an automated integration routine of ResortSuite’s activities into Dynamics. The integration routine first summarizes the data contained within ResortSuite’s daily activity table and then imports the summary into Dynamics on a scheduled basis. Once the ResortSuite data is in Dynamics, it is immediately available for analysis.
Key Business Benefits
- Annual savings of $3,000 in increased productivity
- Production of timely management reports
- Elimination of manual data manipulation
- Increased finance team productivity
- Reduction of reconciliation efforts
- Elimination of duplicate data entry
- Reduction of keying errors