Project at a glance
One of Canada's largest religious institutions experienced a sudden and significant spike in Azure consumption. It resulted in their cloud costs increasing by approximately $25,000 per day caused by newly enabled services that were consuming resources at a much higher rate.
$25,000/day
Proactive monitoring within 24 hours enabled rapid intervention before costs escalated further.
Protection beyond contract
Continuous monitoring identified the issue even outside of standard support scope offered to the religious institution.
The Tools
Products and services implemented
Service
Implementation
Azure consumption monitoring and alerting
Implementation
Microsoft liaison and support escalation
Implementation
Cost optimization
The Challenge
Configurations turned on without clear visibility on use and spend
“The speed at which 360 Visibility responded made all the difference. What could have become a much larger issue was quickly identified and resolved. Their proactive monitoring saved us thousands of dollars and their guidance gave us far greater confidence in how we manage our Azure environment.”
The Solution
Reducing risk for one of Canada's largest religious institutions
360 Visibility’s Azure Core Support model is designed to address exactly this type of challenge. It provides reactive support and proactive monitoring to help organizations manage their cloud environments effectively.
In this case, our built-in alerting systems detected abnormal consumption patterns early. Even though this level of monitoring extended beyond our agreement, our approach prioritized the oversight in order to help prevent unnecessary costs and risks.
Once the issue was identified, our team acted quickly. Within 24 hours, we assessed the environment, identified the services driving the increased consumption, and disabled them to stop further cost escalation.
We also worked directly with Microsoft – thanks to our long-standing partnership - to secure credits for the incurred charges, helping the organization recover from the financial impact.
Beyond the immediate fix, we provided advisory guidance to help the religious institution better understand Azure cost structures, risks associated with enabling new services, and the importance of aligning changes with best practices.
Our approach for combining proactive monitoring, advisory services, and cost optimization applies across industries. Whether managing inventory systems or cloud infrastructure, the goal is the same: improve visibility, reduce risk, and create a more controlled IT environment.
The Results
Immediate halt to unnecessary Azure consumption
1
Cost Reduction:
$25,000/day cost spike identified and resolved within 24 hours and successful recovery of incurred costs through Microsoft credits
2
Enhanced Control:
Stronger governance and change management practices as well as improved visibility into Azure usage and cost drivers
3
Future Ready:
Ongoing access to Azure expertise and advisory support for the religious institution
“This situation highlights how quickly cloud costs can escalate without the right visibility. Our role is to fix and prevent issues – quickly and accurately - by combining proactive monitoring with advisory support, and utilizing our partnership with Microsoft.”
Jason Meilleur
Cloud Solutions Director - 360 Visibility
