Support

We are ready to help you!

Review our documentation first. Answers to many common questions and how-to's regarding our products and services can be found there.

View Documentation

Already a 360 Visibility Customer?
Log into 360 Customer Portal

Looking for detailed support, or have a question? Our Support Team is here to help you.

Are your support needs more advanced?

Get access to premier support, guaranteed SLA's, and more.

360 Customer Care

A support plan is the most efficient and cost effective way to access advanced support.

Microsoft Premier Support

Access escalated support with North American agents. (valued at $75,000)

Live Help Desk with Certified Experts

Available from 9am to 5pm EST Monday to Friday. After-hours support optional.

Unlimited Support Tickets

Send tickets as often as needed, at anytime. Our team will solve your request.

Guaranteed Service Level Agreements*

SLA Terms

Quarterly Business Review

Personalized advisory support services help you maximize your Microsoft investment.

Bonus

Preferred customer rates, free webinars/events, and more.

Enable Customer Care for your Microsoft Services and get advanced support.

Contact us now to learn more about our support plan options

Hear from our customers

     Excellent  
     Based on 36 reviews 
    
 
 
   
 
 
        
   Peter Kilburn 
 2024-06-17
 
 
 Trustindex verifies that the original source of the review is Google. After much due diligence, our company made the decision to partner with the team at 360 Visibility (Barb & Simaak) to take our business to the next level.

Following a thorough examination of our business, listening to our needs and wants and after plenty of testing and training sessions, we were presented with a customized version of Microsoft Business Central that has simplified our operations, warehousing, inventory and accounting systems.

While we continue to be impressed with our customized version of the Business Central program, 360 Visibility made this  possible thanks to their professionalism, ability to meet deadlines and overall attention to detail.

If you are looking for a technology services provider and/or looking to create efficiencies for your business, I strongly encourage you to contact the talented team at 360 Visibility.
  
 
       
   Conal 
 2024-06-14
 
 
 Trustindex verifies that the original source of the review is Google. We have been a customer with 360Vsibility for several years and have had a fantastic experience with them. Their team is knowledgeable and professional in their approach. Any engagements or consultations we have with 360Visibility, we walk away extremely satisfied with the conversation and their level of detail provided to questions or scenarios we have. It is a great partnership, and we very much appreciate the team and all their continuous hard work.
  
 
       
   Pete H 
 2024-06-14
 
 
 Trustindex verifies that the original source of the review is Google. Excellent Service!  They handle all my Business Central and Microsoft 365 needs promptly and professionally.  Thanks Barb and Team!
  
 
       
   Mark Stuyt 
 2024-06-13
 
 
 Trustindex verifies that the original source of the review is Google. Our company has worked with numerous technology partners over the years and none have come even close to the high level of competence, candor and trust that we experience with 360 Visibility. If you want to truly leverage technology to help your business grow (and protect your data), this is the team for you. Best decision ever for us.
  
 
       
   Joe Sliva 
 2024-06-13
 
 
 Trustindex verifies that the original source of the review is Google. We have enjoyed working with 360 Visibility. They are always helpful and responsive to our needs. Would recommend to others for sure.
  
 
       
   Richard Fernandes 
 2024-06-13
 
 
 Trustindex verifies that the original source of the review is Google. We have been a client of 360 over 10 years and they have been the best service provider we could ask for. Out tech systems have run problem free and the service has been impeccable
  
 
       
   Jeremy Henrickson 
 2024-06-13
 
 
 Trustindex verifies that the original source of the review is Google. We have been thoroughly impressed with 360 Visibility's exceptional service. The team is incredibly responsive, knowledgeable, and dedicated to meeting our needs. Their commitment to excellence and customer satisfaction is evident in every interaction. I highly recommend 360 Visibility to organizations seeking top-notch IT solutions and support.
  
 
       
   Karate Kids Canada 
 2024-06-03
 
 
 Trustindex verifies that the original source of the review is Google. The team at 360 Visibility is amazing!  We have been working with them for over 8 years and their customer support team is always prompt and helpful whenever I have a question or need assistance.  We are very happy with their service and look forward to a long working relationship!  Keep up the great work!
  
 
       
   John Russell 
 2024-05-30
 
 
 Trustindex verifies that the original source of the review is Google. Solid product with fast and great support.
  
 
       
   John Blakeley 
 2024-05-30
 
 
 Trustindex verifies that the original source of the review is Google. Staff at 360 Visibility are quick to respond to our requests and resolve any issues.