Dynamics 365 Business Central + Unlimited Support = Peace of Mind
Get the support you need to optimize your Business Central experience.
SPECIAL: Get 2 Free Months of Business Central Support When You Buy 10 Months
Over 93% of support requests are resolved during the first response. When you need more than remote or telephone, your Customer Care team can be online with you sharing your desktop within the hour - guaranteed.
Guaranteed Support SLA
Access to Training & Development Teams
Expert Guidance from Business Central Consultants
Service Level Agreement Terms
- Urgent / Mission Critical: < 1 Hour Response. Resolution within 8 Hours
- High / Business Critical: < 2 Hour Response. Resolution within 16 Hours
- Normal: < 8 Hour Response. Resolution within 40 Hours
- Low: < 24 Hour Response. Resolution within 80 Hours
CAD$193.76/ user / month
- Dynamics 365 Business Central User License
- 24/7 Self Service Licensing web portal
- 24/7 Access to Help Desk web portal
- Live Help Desk from 9 am to 5pm EST, M-F
- Escalated 24/7 Microsoft Premier Support for Business Central
- Unlimited support incidents
- 20% Discount on Annual Agreement
- Guaranteed Service Level Agreements
- Attend 360 Dynamics Informational Webinars
- Annual Technical System review
- Annual Executive System review ***BONUS - Bundle all Microsoft Cloud Subscriptions***
- Escalated 24/7 Microsoft Premier Support for Office 365 & Azure
- Unlimited Office 365 Support
- Unlimited Azure Cloud Support
- Azure Credits for Azure Consumption
- No Charge - Office 365 Email Signatures
- Existing Customers: Click "Get Dynamics 365 Support" to launch 360 Customer Portal and search for "Customer Care" to add unlimited support.
- New Customers: Click "Get Dynamics 365 Support" to register and add Customer Care Unlimited Support in the 360 Customer Portal.