After reaching a dead-end with its IT infrastructure, a top Canadian property management company decided it was time to upgrade its systems. The goal was to develop and migrate the current solution with minimum set-up and management costs, and effectively migrate company mailboxes without affecting company operations.
Since many of the company’s 300 employees were often in the field, they were requesting access to resources such as email and calendars, which wasn’t available with their previous software and was hindering personal productivity and communication. Therefore, the company decided that the best solution was to migrate user accounts and mailboxes to Microsoft Office 365 in order to ensure less downtime and maintain full business operations. Upon migration, employees were able to access email, calendars, tasks, and contacts across devices, from desktop PCs to tablets and mobile phones.
Being a Microsoft Gold Certified Partner, 360 Visibility is equipped with the knowledge and expertise to implement Microsoft Office 365 in order to help property managers streamline deployment with no interruption to operations and improve communication between employees.
Microsoft Office 365 sets up users in the portal and synchronizes data with the company’s existing system. The program also synchronizes employees’ Outlook account with their new mailbox and redirects e-mails to the cloud.
The software works hand in hand with 360 Visibility’s Property Manager solution to ensure recoveries, service maintenance and document management.
With the Property Manager software, businesses are able to attach any type of document to a property, lease unit or tenant and all records are stored and available for users as needed. The software also allows companies to organize tenant accounts, update contact information, track maintenance service requests and renew leases. Property managers can track lease expiration, email floor plans, schedule showings and track prospects from inquiry to leasing.
Other important features that the Property Manager software includes is monitoring of tenant transactions, rent payments, delinquencies and late fees. It also includes a full library of standard reports for property management and financial data.
360 Visibility also offers monthly technical support as part of the Property Manager software.