Microsoft Dynamics Customer Relationship Management - Ontario, Canada

Stronger Relationships, Better Opportunities

Knowing your customers is an important part of your business. Some might say it's the most important part. And in today's world of instant global communication, continuous information transfer and increased competition, understanding your customers is not only critical, it's complicated.

Finaly, Web-based CRM Software

With Microsoft Dynamics CRM Online you get all the tools and capabilities you need to create and maintain a clear understanding of your customers from first contact through to post-sales. Designed to work as a natural extension of Microsoft Office and Outlook, Microsoft Dynamics CRM provides a familiar and intuitive work environment, which means less downtime for your employees, and a quicker return on investment for you.

A fast, flexible and affordable business solution that drives consistent, measurable improvements in every part of your business, MS Dynamics CRM means you develop a closer relationship with your clients, and that leads to higher levels of profitability for you.

Dynamics CRM Cloud Web-based CRM Software

For added flexibility, 360 Visibility offers Dynamics CRM solutions deployed on your premises or in the cloud. Have limited in-house capacity to maintain and update a traditional enterprise solution? Dynamics CRM Online is a trusted option to get the same functionality, freeing up your IT resources for projects beyond daily systems maintenance. And giving you a predictable, monthly rate per user.

360 Visibility can help you determine the best option for your business – whatever you choose, you can expect a system that delivers full visibility of your customers and business processes, from start to finish.

Dynamics CRM will transform the way your business does:

• Sales Automation

  Improve the way your sales and marketing teams target new customers, manage marketing campaigns and drive sales activities. With MS Dynamics CRM, you can increase your sales pipeline, maximize opportunities to cross-sell products and services and help your sales force arrive prepared for every client meeting. Maximize your sales strategy, take advantage of analytics features and easily access a client's entire history, all through a familiar interface.

  What do you want your CRM software to do?

  • Create a lead that leads to an opportunity that then leads to a quote?
    Video Demo (12 min 00 sec)

  • Setup workflows to automatically assign leads?
    Video Demo (5 min 45 sec)

  • Map out sales territory for your entire sales force?
    Video Demo (10 min 00 sec)

  • Automate your trade show lead follow up process?
    Video Demo (10 min 30 sec)

  
  

  Drive sales productivity, user adoption and consistent best practices with Microsoft Dynamics CRM for Sales.

  Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to boost sales productivity, streamline sales cycles, automate lead management, and gain insights to drive more sales.

  Want to learn more about how Dynamics CRM will help with:

  • Manage and Automate Sales Processes?
  • Increase Sales Success?
  • Keep Customers Informed?
  • Analyze Sales Performance?
  • Understand Your Customers Better?
  • Manage Work More Easily?

  Then download our Sales Automation Whitepaper (6 pages)

  
  
  
  

• Customer Relationships

  Providing increased value to your customers is a key factor in the success of your business. With MS Dynamics CRM, every interaction with your customers becomes an opportunity to strengthen your relationship, and increase customer loyalty. By responding faster to service issues, offering targeted, relevant information on products and services and better managing your resources, you are able to exceed customer expectations on a consistent basis, and open up opportunities for up-selling and cross-selling your products and services. Clients get targeted, consistent, high-end service, and you reap the benefits of a long standing customer relationship.

  What do you want your CRM software to do?

  • Automate your service scheduling?
    Video Demo (12 min 00 sec)

  • Setup create relationships between CRM Online entities? (ie Accounts, Contacts, Opportunities, etc)
    Video Demo (11 min 45 sec)

    
    
  

  Boost service effectiveness and customer satisfaction with Microsoft Dynamics CRM.

  With a 360-degree view of the customer, your agents can resolve issues quickly and reduce handling times with advanced customer service software. By automating processes, you can also reduce costs and help to ensure consistent customer service is delivered across all touchpoints.

  Want to learn more about how Dynamics CRM will help with:

  • Enable People to Help Themselves?
  • Build Customer Satisfaction and Loyalty?
  • Manage Work More Efficiently?
  • Automate Service Processes?
  • Resolve Issues Quickly and with Precision?
  • Integrate with Existing Technologies?

  Then download our Customer Service Whitepaper (6 pages)

  
  
  
  

• Marketing Automation

  Responding quickly to your customers changing needs is a crucial part of your success. With MS Dynamics CRM you can create a single view of each client based on their unique information, and focus your marketing efforts using intelligent list and segmentation tools. You are able to execute smarter marketing campaigns by utilizing the powerful analytics tools found in the SQL server, and understand better what your clients are telling you. A clearer view of your customers means better decision-making for your team.

  What do you want your CRM software to do?

  • Manage all of your Campaigns, Marketing Lists, Campaign Activities and Responses, and Reporting?
    Video Demo (21 min 04 sec)

  • Assist with your website's Online Marketing?
    Video Demo (2 min 29 sec)

  • Facilitate your companies Online Lead Generation?
    Video Demo (10 min 55 sec)

    
    
  

  Deliver impactful marketing campaigns and consistent communications with Microsoft Dynamics CRM for Marketing.

  With marketing management and automation software from Microsoft Dynamics CRM, you can market more effectively, improve productivity, and gain actionable insight into your marketing campaigns.

  Want to learn more about how Dynamics CRM will help with:

  • Execute Smarter Campaigns?
  • Plan More Proactively?
  • Get Real-Time Visibility?
  • Get Your Marketing Mix Right?
  • Transform Information into Marketing Intelligence?
  • Develop Lists More Efficiently?

  Then download our Marketing Automation Whitepaper (6 pages)

  
  
  
  




"Discover exactly how Microsoft Dynamics CRM will help you build customer loyalty to drive repeat business."

Today, many businesses lack synergy between the sales and marketing organizations due to a variety of reasons, including:

• Actionable customer insight sits in dozens of disconnected databases
• Broken processes make it impossible to track what is working
• The technology is too hard to use so that there is limited adoption
• Success in the sales and marketing departments is measured differently and have a different vision of the ideal target customer

This disconnect is making it difficult for organizations to make the most of their sales opportunities.

A 360 Visibility implementation of Microsoft Dynamics CRM is a proven, cost-effective solution that can help you achieve your business needs.

» Download our Dynamics CRM Whitepaper titled, "Sales and Marketing: The New Power Couple" (38 pages) and see how we will unite your sales, marketing and customer service teams into well oiled machine that exceeds your lead generation and customer retention goals.

For a personalized walkthrough on Microsoft Dynamics solutions, please contact us today.

See clearly how we help our clients, and how we can help you to increase your potential and act faster today.