Not a 360 Customer Care member?
You're missing out on timely answers and support from experienced consultants that can help you get the best results from your Microsoft Dynamics, Office 365, or Azure Cloud solution.
The 360 Advantage
Having implemented business solutions for not only you but hundreds of customers, 360 has extensive knowledge of your business systems. Our highly trained care team and field consultants work together to provide you with the answers you need - when you need them.
Over 80% of support requests are resolved during the first response. When you need more than remote or telephone, your Customer Care team can schedule a visit from one of our consultants who are already familiar with your organization.
We offer a variety of support options to meet your individual business needs and help you get the most from your business systems including:
- Unlimited support requests
- Self-serve web incident logging
- Remote support
- Professionally trained & certified team
- Access to training and development teams
- Guaranteed response times
- Incident tracking and history
- Free server performance monitoring tools
Whether you are a new or existing 360 Visibility customer, an annual support plan is the most efficient and cost effective way to leverage the Customer Care team.