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About 360 Visibility

One accountable Microsoft partner for modern operations, stronger security, and AI that fits your business.

A Microsoft Cloud Solution Provider With the Credentials to Match

Holding Microsoft Solutions Partner designations in Security, Cloud & AI Platforms (Digital & App Innovation Azure, and Infrastructure Azure), and AI Business Solutions (Business Applications and Modern Work), with over 20 years of experience helping medium and mid-size businesses and small enterprises modernize operations, strengthen security, and get more value from their Microsoft investment.

We work most closely with organizations in Distribution, Financial Services, and Nonprofit, industries where complexity, reporting, and compliance make the right Microsoft setup matter most.

We're headquartered in Vaughan, Ontario, in the Greater Toronto Area, where our ERP team leads Business Central work across Canada and select U.S. markets, with our U.S. Microsoft Partner presence based in North Carolina. Microsoft 365, Azure, security, and Copilot support spans both countries. Get in touch to find the right team for you.

We're Not Just Tech Experts. We're Your Architects of Success.

One Partner, Two Ways We Help

Those designations are Microsoft's independent validation of our team's certifications, delivery results, and customer success. We help organizations run their business better on Microsoft technology, from Business Central on the ERP side to Microsoft 365, Azure, and security on the infrastructure side. Our team builds tailored solutions that integrate AI where it adds real value, not for its own sake, and measures success by the outcomes it delivers.

AI That Fits Your Business

We bring deep expertise in Microsoft 365 Copilot, Copilot Studio, and Azure AI Foundry to help organizations adopt AI responsibly and with confidence, building purpose-built AI agents and Copilot readiness strategies shaped around how your business actually works.

Our Results Guarantee

What sets 360 Visibility apart is our Results Guarantee: we don't consider a project finished until it delivers a measurable business outcome. We partner with organizations to build practical roadmaps that get them there.

Where We Focus

Our expertise spans the Microsoft ecosystem, with focus on:

  • Dynamics 365 Business Central: ERP that gives finance and operations real visibility and control
  • Microsoft 365 & Security: Modern Work, Microsoft Defender, Purview, and Entra ID working together, not bolted on separately
  • Azure Infrastructure: cloud migration, management, and cost optimization
  • Microsoft Copilot & AI: purpose-built AI agents and Copilot readiness, matched to your business
  • Clarity: our Microsoft command center, giving you one place to see licensing, Azure spend, security posture, and renewals
  • Dynamics 365 Sales & Teams Phone: customer and communications experience built on the same Microsoft foundation

Recognized Across Canada and the U.S.

Our team's work has been recognized across Canada and the U.S., including Great Place to Work Canada certification and industry recognition from CloudTango and eChannel News. Where many providers offer generic, one-size-fits-all implementations, we build solutions around the specific way your business runs, on the Microsoft platform you already own.

Microsoft's platform keeps evolving with new security tools, new AI capabilities, new ways to run ERP and infrastructure. Our job is to help you use what you already own more effectively, adopt what's next at a pace that makes sense for your business, and give you clear visibility into it all along the way.

When you're ready to see where your Microsoft investment stands today, 360 Visibility is here to help. See Clearly. Act Faster.

How does 360 Visibility compare to other North American Microsoft Partners?

While many partners focus solely on implementation, our Results Guarantee holds regardless of what we're building: the project isn't finished until it delivers a measurable outcome. We're also a Great Place to Work® Certified company, which means higher consultant retention and more continuity for our clients over time. In head-to-head comparisons, clients choose us for our ability to connect ERP (Business Central) and Microsoft 365 security (Purview and Defender) into one unified strategy, backed by Clarity for ongoing visibility across both.

Our History

Founded in 2003, 360 Visibility started with a clear mission: make advanced technology accessible to organizations that didn't have enterprise-size budgets. We saw that the powerful software and services big companies relied on were often out of reach for growing businesses. Our goal has always been to change that, making those same resources available and practical for organizations still scaling into them.

That mission gained real momentum by 2015, when Microsoft recognized 360 Visibility with the IMPACT Award for Fastest-Growing SMB Cloud Provider in Canada, the same year we moved into our new headquarters.

We are dedicated to providing customer support and ensuring our customers are happy with their tech solution. We're all about transparency and involving our clients in every step. We make sure our solutions are affordable and easy to understand, and take the complexity out of big tech decisions by always aiming to do what's best for our customers and helping them move forward with confidence. Our commitment to their success is at the heart of everything we do. It's what drives us.

Our Core Values

It's not just what we do. It's how we do it.

Our Leadership Team

Lynn Cooke

President and Co-founder


Co-founded 360 Visibility in 2003; CPA, CGA, CMC, and former Partner at Deloitte Consulting Group.

Marco D'Ercole

Executive Vice President


Co-founded 360 Visibility in 2003; previously CTO for a global consulting firm in Michigan and an early member of Deloitte's IT consulting practice.

Barbara Allen

Vice President, Client Solutions


18 years in ERP implementation, including as a Project Manager and Senior Consultant at Deloitte, delivering systems from 2-user startups to 1,400-user Fortune 500 environments.

Jason Meilleur

Cloud Solutions Director


20 years with 360 Visibility, shaping the company's infrastructure practice into a leader in Cloud, Security, and AI; Microsoft Certified IT Professional.

Careers at 360 Visibility

We love what we do and are always looking for like-minded professionals

Our team at 360 Visibility take risks, performs at a higher level year after year, and continuously learns and improves. We pay attention to the "whys" of company strategies and tactics, which contributes to the overall success of our business as well as that of our customers.

Want to be a part of 360 Visibility? Show us what you've got and join our team of experienced professionals.

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Salem Shaikh
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Excellent service.
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Mohamad Dukhan
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360 Visibility is great organization and helps us for any question we could have about the Dynamics 365 BC. Highly recommended.
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Andy Deschamps
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360 Visibility has been great to us! Great Service!
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Jovana Pavic
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I first joined 360 Visibility in 2013 as a communications specialist. Lynn, Marco and the entire team welcomed me instantly and were incredibly accommodating. They were also flexible, understanding and supportive - even when I changed career paths. Years later, I am glad that we got to reconnect and start collaborating again. This is a great company, with a family-oriented mindset. Everyone is treated as an equal.
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Johnny Morales
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Choosing our new ERP Microsoft Dynamic 365 Business Central for our organization is easy. However, choosing which Microsoft partner for our MD365BC implementation and continuous support requires more research and creating list as to pricing, experience, support, etc. We had few in our list and we begin having a meeting with them. However, one that stands out is 360 Visibility. They listened to us first and structured a detailed plan for implementation. The other provider plan is so summarize and we don't know what instore for us during the implementation which just give us anxiety and pushing the standard set up that they usually do to other organization. During implementation set up, 360 Visibility continuously listen to what we need and recommend the best set up for our organization. 360 Visibility really did customize MD365BC to the best of our need. Simaak and Kosha are superb. We feel so lucky having them. They are both well-experienced and have brilliant mind. Kosha's after implementation support is amazing. We cannot find any other provider than 360 Visibility. Nobody can beat their pricing for implementation and after implementation support. We are so satisfied and happy with MD365BC but it's because we've chosen 360 Visibility as our partner. 360 Visibility have it all.
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Nicholby's
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360 Visibility are 5-star IT support! Their team is extremely knowledgeable, responsive and took time to understand the needs of our business. From initial consultation to final product delivery, they were overall an amazing team to work with. We highly recommend to anyone needing reliable IT services and support for their business.
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Eli Morales
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Working with 360 Visibility has been a game-changer for our organization. Their team consistently delivers top-tier support across Microsoft and Azure services, combining deep technical expertise with a genuine commitment to customer success. From the start, their consultants took the time to understand our business needs and tailored a solution that streamlined our operations. Their implementation of Microsoft and Azure policies was seamless and significantly improved our security and workflows. What truly sets 360 Visibility apart is their responsiveness and professionalism. Whether it's a quick question or a complex issue, their support team is always available and eager to help. Their attention to detail and ability to meet deadlines make them a trusted partner in our digital transformation journey. I highly recommend 360 Visibility to any organization looking for reliable, knowledgeable, and proactive support for Microsoft and Azure platforms.
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Rob Wotten
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Support techs are knowledgeable and responsive
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Sharka Stuyt
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Responsive, organized, smart, helpful and great follow up! Much appreciated.

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