Home » Careers » Microsoft Dynamics 365 Business Central – Implementation Lead

Job description

This permanent, full-time position will be responsible for implementations and on-going support of Microsoft Dynamics 365 Business Central, with a specialization in warehousing and distribution. This includes system configuration, end user training and support.

Roles & Responsibilities:

  • Implementation of Microsoft Dynamics 365 Business Central software including: Requirements Gathering & Analysis, System Design, Data Migration, System Configuration, Training, Software Testing, and Support.
  • Provide support to our existing client base for ongoing projects and support questions and issues.
  • Monitor and answer support desk tickets as required.
  • Provide presales support to Sales team including software demonstrations, project estimates, system design and documentation, requirements analysis and proposal content as required.
  • Participate in company initiatives (training, documentation, training videos, blog content, etc.)
  • Build and expand on positive client relationships while developing an understanding of our clients’ businesses.

Required Education, Skills & Experience:

  • Minimum of 5 years of experience with Microsoft Dynamics 365 Business Central or Dynamics NAV.
  • Minimum of 5 years systems implementation, training, and client support services experience.
  • Minimum of 3 years warehousing and distribution implementation experience.
  • Experience with mobile warehouse management systems such as Warehouse Insight or WMS Express is an asset.
  • Solid accounting understanding and/or finance background with previous experience, related diploma, degree, or designation an asset.
  • Experience with Dynamics Great Plains and/or Business Central Manufacturing is a bonus.
  • Have led end to end implementations of either Microsoft Dynamics NAV or Business Central.
  • Excellent verbal and written communication skills (English).
  • Excellent analytical and problem-solving skills.
  • Ability to work independently and in a team environment.
  • Ability to work on and successfully complete multiple projects at the same time.
  • Exercise discretion and independent judgment when resolving issues.
  • Ability to communicate with staff at all levels of an organization.
  • Maintain a positive attitude with professional ethics.

Terms of Employment:

  • Authorized to work in Canada.
  • Ability to travel (up to approximately 10%) *may be required in the future.
  • Valid driver’s license and access to a vehicle.
  • Dynamics 365 Business Central Certification. Not Achieved Yet? No Worries we will help you!

Why Work at 360 Visibility:

  • We are a tight-knit group of professionals that love what we do and are always looking to get better.
  • Rapid pace, highly agile and focused team environment.
  • Work remotely with upto 3 days per week from office and flexible.
  • Weekly virtual Microsoft Team events.
  • Work with a company that is always first adopters when it comes to new technology.
  • Training and development budget.
  • Great medical, dental & vision benefits.
  • RRSP contribution matching.

Interested and qualified candidates can apply by emailing their resume to re*****@36***********.com

We thank all who apply but wish to inform that only qualified candidates will be considered.

Job Types: Full-time, Permanent


  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Profit sharing
  • RRSP match
  • Tuition reimbursement
  • Vision care


  • Warehouse distribution: 3 years (preferred)
  • Dynamics 365 Business Central Implementation: 3 years (required)
  • Finance: 3 years (required)
  • Dynamics NAV: 3 years (preferred)


  • Dynamics 365 Business Central Certification (preferred)

Work Location: Hybrid remote in Greater Toronto Area, ON