Microsoft Dynamics 365 Contact Center – 360 Visibility

dynamics 365 contact center autonomous agents

Mar 11, 2025 •

Revolutionizing Customer Service: Autonomous Agents in Dynamics 365 Contact Center

As we look to the future, the role of autonomous agents in customer service will only grow. Dynamics 365 Contact Center is at the forefront of this revolution.

dynamics 365 contact center and crm

Mar 11, 2025 •

The Future of Customer Support: Microsoft’s AI-Powered Contact Center Platform Explained

A contact center powered by AI can significantly improve customer satisfaction and agent efficiency. With features like automated issue resolution and intelligent routing, businesses can reduce wait times and resolve customer queries faster.

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