Microsoft New Commerce Experience – What You Need to Know for Microsoft 365 and Dynamics 365

new commerce experience, csp, nce, microsoft 365, dynamics 365
2 min read


As your Microsoft Cloud Solution Provider partner and the Cloud Solution Program (CSP) where your subscription licenses are procured, the CSP platform continues to evolve as Microsoft adapts to support the constantly shifting needs of today’s businesses.

As part of Microsoft’s investment in the CSP program, Microsoft continues to work on reducing subscription license complexity and costs. To achieve this, Microsoft has launched the New Commerce Experience (NCE) for Microsoft 365, Dynamics 365, Windows 365, and Power Platform licenses.

What is the New Commerce Experience (NCE)?
It’s the new invoicing platform Microsoft is shifting to in order to reduce subscription licensing complexity.

We have summarized the NCE model with key highlights, important dates & benefits below:

  • March 1, 2022 – As communicated by Microsoft earlier this year, price increases will take effect March 1st and all new subscriptions will be required to use the NCE licensing model via the 360 Visibility Customer Licensing Portal
  • Discounts – up to 20% discount on annual or multiyear agreements will be available vs month-to-month pricing before the customer’s licenses anniversary date of their existing licenses.
  • Major Benefits – Cost savings and price protection for annual or multiyear agreements.
  • Cancellations Terms – Prorated refund within first 72hrs of subscription purchase. No cancellation after 72hr period.
  • Seat Changes – Prorated charges for mid-month seat changes (Monthly); Can increase seats but cannot decrease seats until renewal date (Annual/Multiyear)
  • Aligned Anniversary Dates – Single recurring anniversary date on the 1st of each month (Monthly); Single anniversary date per subscription. Seat changes mid-term are prorated for the remainder of the term (Annual/Multiyear)

We realize you may have questions. Contact 360 Visibility directly to discuss how you can take advantage of these new benefits in the coming months based on your subscription license anniversary date.

Jason Meilleur
Jason Meilleur
As the Senior Manager of Cloud Solutions at 360 Visibility, Jason has combined his technical and business development backgrounds to expand cloud based services and the company’s infrastructure customer base. Having a long standing family history of hard working entrepreneurs, Jason has developed a strong desire for business growth.
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