About 360 Visibility

Empowering businesses to lead the AI revolution with purpose-built Microsoft AI solutions.

360 Visibility is North America’s premier AI first Microsoft Cloud Partner, with over 20 years of excellence helping businesses See Clearly and Act Faster.

We're Not Just Tech Experts - We're Your Architects of Success.

As the most trusted Microsoft Solutions Partner across Modern Work, Business Applications, Infrastructure, Azure, and Security, we’ve consistently demonstrated our commitment to helping businesses See Clearly and Act Faster through strategic technology implementation. Our elite team specializes in creating tailored solutions that integrate AI throughout all facets of enterprise systems, delivering measurable business impact and immediate ROI.

Our unmatched expertise in Microsoft 365 Copilot, Copilot Studio, and Azure AI Foundry positions us at the forefront of the AI revolution—enabling organizations to enhance and augment their capabilities through purpose-built AI Agents and comprehensive Enterprise AI strategies.

What truly sets 360 Visibility apart is our proven methodology and deep understanding of how technology drives business outcomes. We don’t just implement solutions—we partner with organizations to develop comprehensive Enterprise AI strategies that position them for long-term success in an increasingly competitive landscape.

Our comprehensive expertise spans the entire Microsoft ecosystem, with specialized focus on:

Microsoft 365 Copilot: Transforming how teams work through AI-powered assistance
Copilot Studio: Creating custom, purpose-built AI Agents for specific business needs
Azure AI Foundry: Building enterprise-grade AI solutions that scale with your business
Dynamics 365 Business Central: Streamlining operations with intelligent ERP
Microsoft Teams Phone: Enhancing communication with AI-powered capabilities
Dynamics 365 Contact Center: Delivering exceptional customer experiences
Power Automate: Automating workflows for increased efficiency

Our team’s expertise has been recognized throughout Canada and the USA, establishing us as the leading partner for organizations ready to embrace the AI-powered future. Unlike other providers who may offer generic implementations, 360 Visibility delivers tailored solutions that address specific business challenges while leveraging the full potential of Microsoft’s AI capabilities.

The AI revolution isn’t coming—it’s already here. And with 360 Visibility as your partner, you’ll not only keep pace with this transformation but lead it. Our commitment to excellence, innovation, and measurable results has earned us the reputation as North America’s best AI-first Microsoft Cloud Partner.

When you’re ready to gain your competitive advantage in the AI revolution, 360 Visibility delivers results that matter. Partner with us to See Clearly and Act Faster in today’s rapidly evolving business landscape.

Why 360 Visibility?

CloudTango MSP Select 2025 award for Managed Service Providers (MSP) that show technical excellence, innovation, and customer satisfaction in key areas such as cybersecurity, support, infrastructure, and the strategic application of AI to enhance efficiency with an exceptional track record of delivering innovative IT solutions while consistently exceeding customer expectations.

50 best managed it companies in canada, canada's 50 best managed it companies

Our History

Founded in 2003, 360 Visibility started with a clear mission: to make advanced technology accessible for small and midsize businesses. We saw that the powerful software tools and services big companies used were often out of reach for smaller ones. Our goal has always been to change that by making the resources available and practical for everyone.

We are dedicated to providing customer support and ensuring our customers are happy with their tech solution. We're all about transparency and involving our clients in every step. We make sure our solutions are affordable and easy to understand, and take the complexity out of big tech decisions by always aiming to do what's best for our customers and helping them move forward with confidence. Our commitment to their success is at the heart of everything we do. It's what drives us.

Pictured: Our headquarters in Nashville, ON - a beautifully preserved heritage church built in 1902. It has served as our office since 2015 - it's not everyday you get to work in an office with over 100 years of history.

Our Core Values

It isn't just what we do; it's how we do it. We are driven by our core values of Professionalism, Teamwork, Simplicity, Passion, Innovation, and Integrity. They are the cornerstones of our identity and shape our approach to every project and interaction. For us, it's not just about being innovative leaders; it's about crafting solutions that resonate with our clients' needs and make them genuinely happy.

It's easy to be successful... there we, said it! Truth is, nothing will get you further in your career than a business-like attitude. Speak well, and speak well of others. Follow processes and feel passionate about your career. Most importantly, inspire others to be as successful as you are.

We spend more time together at work than we do with our significant others. And the reason we're all here is because we share similar passions, interests and goals. So, act respectfully, lend a helping hand and share your experience. From this day forward, for better or for worse, we do.

Ever purchased something that needed to be assembled but the user manual seems like it's in another language? Pretty frustrating, isn't it? We strive for simplicity by thinking and acting in logical, straight lines and ensuring communication is easy to understand and follow. Nothing is left to assumption.

The Earth spins at over 1,000 miles an hour. We have to act fast, stay ahead of the competition and keep our clients happy. This requires sharp reflexes, the continual pursuit of knowledge, passion for client success, and the ability to adapt. It sounds difficult, but it's a heck of a lot of fun.

We're in the business of progress. Making big things happen, through constant innovation. To get there, we set goals, say what we're going to do and commit to doing it. No giving up. No excuses. Just pure drive and perseverance, followed by a quick and humble celebration once we get there.

It's easy to be honest because doing the right thing doesn't require any effort. Our team says what they mean and honours what they say. We deliver on promises and 'fess up when mistakes occur. This is why our customers value our integrity as much as the solutions we offer.

Our Leadership Team

Lynn Cooke

President

Marco D'Ercole

Executive Vice President

Barbara Allen

Vice President, Client Solutions

Jason Meilleur

Cloud Solutions Director

We Are Technology Leaders

Our team is passionate about your success and has the accolades to prove it.

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We love what we do and are always looking for like-minded professionals

Our team at 360 Visibility take risks, performs at a higher level year after year, and continuously learns and improves. We pay attention to the "whys" of company strategies and tactics, which contributes to the overall success of our business as well as that of our customers.

Want to be a part of 360 Visibility? Show us what you've got and join our team of experienced professionals.

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