Birch Hill Equity Partners is Canada’s leading mid-market buyout firm. With $1.7 billion in capital under management, 18 partner companies and 19 fully realized investments since 1994, Birch Hill has emerged as the leader in long-term value creation.
Before 360 Visibility
Birch Hill Equity Partners was established by former investment professionals of TD Capital as a stand-alone entity. It needed to migrate its operations out of the parent bank and thus needed help by a single-source supplier to optimize efficiency and cost-effectiveness.
360 provided us with solid expertise all the way from initial analysis, through implementation, to ongoing service. We avoided all the finger-pointing, wasted time, and wasted money that can come from using multiple firms.
Implementing Dynamics GP
First out of the gate was Microsoft Dynamics GP (Great Plains) implementation, an enterprise-wide resource planning solution that formed the backbone of Birch Hill’s accounting and operating platform. This was then paired up with Microsoft CRM which effectively managed all key customer touch-points. Blackberry wireless communications devices were also streamlined with CRM in order to provide all staff with connectivity anytime and anywhere. Ongoing support continues to be provided by 360 Visibility in order to keep all infrastructures secure and functioning.
The Business Benefits
- Reliable, secure, and robust technology and communications infrastructure
- On time, on budget, hassle-free implementation
- Competitive pricing
- Reliable support