In a perfect world, your Microsoft Dynamics 365 Business Central implementation would go off without a hitch with minimal risk and no surprises. In the not-so-perfect world we live in, however, Business Central implementation failures are more common than not.
It’s estimated that anywhere from 55% to 75% of ERP implementations fail, making it one of the costliest mistakes a company can make.
360 Visibility is no stranger to ERP implementation disasters, either, having cleaned up quite a few that resulted from other partners who failed to follow the proper methodology.
In one case, a company’s been working with their existing Microsoft Dynamics Partner for four years to implement Dynamics NAV. The implementation is still not complete, and the company is understandably frustrated. The Partner will say the project is ready, but during testing, there are errors that the Partner denies exist. The company turned to us for help in finalizing the implementation and providing proper testing, support, and training.
In our view, the primary reason Business Central implementations fail is not approaching the process strategically. The more prepared you are before beginning an implementation, the better it will go. From assessing existing tools to identifying possible incompatibility issues, you can greatly improve your chances of a smooth and successful transition by putting everything in place ahead of time.
Even one small misunderstanding of the implementation process can result in a failed implementation. Multiple discussions should be held to determine requirements and talk about existing technology within your business. This avoids “walking into the unknown” and ending up with a system you ultimately don’t want or need.
Other factors we’ve seen impact failed implementations are:
If you’re contemplating an implementation, you must keep in mind that the implementation is likely to fail without a proven methodology and proper guidance. If you’ve already attempted an implementation and are unhappy with the results, 360 Visibility can help.
It takes time, resources, and industry experience to make a Business Central implementation go smoothly. If you’ve decided to work with a new Microsoft Dynamics Partner, here are some questions to ask them before you commit:
Only when both sides understand each other needs can you have a successful ERP implementation.
Are you ready to check out on your current implementation partner? Check-in with 360 Visibility today and let us run a Business Impact Assessment and take over where you left off in your implementation journey. We offer the training, integrations, and testing that helps you avoid a failed implementation and take advantage of every advantage Microsoft Dynamics 365 Business Central provides. There’s no simpler way to get your Business Central implementation back on track.