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Shoppa’s Material Handling

Strengthening Microsoft 365 security through structured assessments, ongoing governance, and hands-on training

  • Microsoft 365
  • Security
  • Wholesale Distribution Customers

Project at a glance

Shoppa’s Material Handling, a Texas-based organization operating in a fast-paced distribution environment, recognized the growing importance of cybersecurity but lacked the internal expertise to fully leverage the capabilities within Microsoft 365.

360 Visibility partnered with their team to implement a structured Microsoft 365 Security Administration program. This included a comprehensive initial assessment, ongoing monthly and quarterly security reviews, and hands-on workshops designed to improve visibility, reduce risk, and build internal capability.

The result was a measurable shift in how security was managed. Instead of reacting to issues after they occurred, Shoppa’s team gained the tools, insights, and confidence to monitor, identify, and address threats as part of their day-to-day operations.

From reactive to proactive security

Security evolved from a background concern to an active, ongoing priority with clear visibility into risks and threats.

Internal capability

Through training and structured reviews, Shoppa’s team became more self-sufficient in managing their Microsoft 365 security environment.

The Tools

Products and services implemented

Service

Microsoft 365 Security Administration

Implementation

Initial security assessment (Microsoft Security Score, policies, vulnerabilities)

Implementation

Security admin workshops and team training

Implementation

Monthly security assessments and quarterly business reviews

The Challenge

Low utilization of Microsoft 365 security options

Like many mid-sized organizations, Shoppa’s Material Handling had invested in Microsoft 365 but wasn’t fully utilizing its security capabilities. The tools were there but the expertise to configure, monitor, and optimize them was limited.

Security responsibilities were often shared across teams already focused on day-to-day operations. This made it difficult to stay ahead of evolving threats, review security alerts consistently, or apply best practices across the environment.

The Microsoft security ecosystem itself added another layer of complexity. With multiple tools, configurations, and policies across identity, endpoint, and data protection, it can be challenging for organizations without dedicated security teams to know where to focus or how to prioritize effectively.

As a result, security for Shoppa’s was largely reactive. Potential threats existed within the environment, but without the right visibility and processes in place, many risks could go unnoticed until they became larger issues.

The distribution company needed a way to simplify this, strengthen their security posture, and build internal confidence without adding significant overhead to their existing team.

Shoppa's Material Handling

“Before working with 360 Visibility, security was something we knew was important but didn’t have the time or expertise to manage properly. Their approach and guidance helped our team understand what to look for and how to act on it. It’s changed how we think about security entirely."

The Solution

Helping businesses in warehouse and distribution fully utilize Microsoft

360 Visibility implemented a structured Microsoft 365 Security Administration program designed to bring clarity, consistency, and continuous improvement to Shoppa’s security environment.

The engagement began with a comprehensive Initial Security Assessment, including a detailed review of their Microsoft Security Score, existing policies, configurations, and potential vulnerabilities. From there, we provided prioritized, risk-based recommendations aligned to their business needs.

To ensure ongoing progress, we established a Quarterly Business Review (QBR). These sessions provided a clear view of security posture trends, benchmark comparisons, incident analysis, and a forward-looking roadmap. Importantly, these reviews translated complex security data into insights for both IT teams and leadership.

Between quarterly reviews, our team conducted monthly security assessments. This ensured continuous monitoring of threats, validation of policy effectiveness, and timely implementation of updates to help Shoppa’s stay ahead of emerging risks rather than reacting to them.

Another key part of the engagement was hands-on training through security administration workshops.

This is where 360 Visibility brings additional value particularly for organizations in warehouse and wholesale distribution environments. We specialize in helping these businesses fully utilize Microsoft technologies.

By equipping Shoppa’s team with practical knowledge, we helped bridge the gap between enterprise-level Microsoft security capabilities and day-to-day operational realities.

Shoppa's Material Handling
The Results

Bridging the gap between enterprise level security and day-to-day operations at Shoppa's Material Handling

1

Strengthening security:

Improved Microsoft Security Score and overall security posture


2

Clarity:

Increased visibility into threats, vulnerabilities, and user activity


3

Frequent Assessments:

Reduced risk through consistent monthly and quarterly reviews


4

Ease:

Greater confidence in managing Microsoft 365 security environment

“By combining structured assessments with hands-on training, we helped Shoppa's move from relying on external support to actively managing and improving their own environment. That’s where long-term value really comes from.”

Jason Meilleur
Cloud Solutions Director - 360 Visibility

 

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