Project at a glance
Finlandia Village is a well-established retirement community in Sudbury, ON, providing independent living and long-term nursing care since 1985. For decades, it relied on Microsoft Dynamics GP to manage its financial operations across two distinct legal entities. Each one notably had unique funding, reporting, and compliance requirements.
110+
Automated rent rolls, and trust statements for 110+ residents, significantly reducing administrative effort and errors. Plus, it unified multi-entity and fund accounting to meet long-term care, trust, and ministry reporting requirements without manual workarounds.
20+ year outdated software
The organization used Dynamics GP for more than 20 years. Upgrading to Microsoft Dynamics Business Central, created a scalable foundation for future growth and compliance
The Tools
Products and services implemented
Implementation
Multi-entity and multi-fund financial configuration
Implementation
Advanced Accounts Receivable and rent roll processing
Implementation
Custom reporting for ministry and internal requirements
The Challenge
Unifying two separate entities with one streamlined solution
“360 Visibility took the time to truly understand how our organization operates. They didn’t just move us to a new system; they helped us simplify complex processes that we’d been managing manually for years. The difference in efficiency and clarity is night and day.”
Jennifer Wylie
CFO/Controller, Finlandia Village
The Solution
A modern ERP designed for regulatory and operational complexity
360 Visibility implemented Microsoft Dynamics 365 Business Central as a modern, cloud-based ERP. It’s perfectly designed to support Finlandia’s operational and regulatory complexity.
The solution was carefully structured to handle multiple legal entities and funds. This allowed for clear separation of reporting while maintaining a unified financial system.
Business Central was configured to streamline rent roll management, allowing recurring billing, easier rent adjustments, and cleaner customer statements that could be emailed directly to residents. Trust accounting processes were also redesigned to support quarterly reporting of deposits and withdrawals. This eliminated the reliance on spreadsheets and reduced manual reconciliation.
Business Central provided Finlandia with timely financial data for monthly internal use, quarterly ministry submissions, and annual compliance. With data centralized and automated, the finance team gained confidence, accuracy, and time back in their day-to-day operations.
The Results
A scalable ERP platform aligned with long-term care compliance needs
1
Speed:
Significant reduction in manual reporting and spreadsheet dependency
2
Efficiency:
Streamlined rent roll processing and resident billing
3
Accuracy:
Improved trust accounting visibility and quarterly reporting
4
Ease:
Simplified interfund transfers and bank transaction management
"“Finlandia’s environment is complex by nature, and that’s where Business Central really shines. Our role was to translate that complexity into a process and system that works for them—reducing manual effort while improving accuracy, compliance, and confidence in their data.”
Barbara Allen
Vice President, Client Solutions, 360 Visibility
